Contact Us

We’re here to help you get the most out of your purchase.

Quick Navigation

1) Email
2) Phone
3) Support Hours
4) Company Details
5) Order & Warranty Help
6) Policies & Legal

1) Reach Us by Email

Customer Support: [email protected]

We aim to respond within 24 hours, Monday–Friday.

2) Reach Us by Phone

Customer Support: 1-888-874-4146

9:00 AM – 5:00 PM (local office time)

Tip: Have your order number and email handy for faster service.

Order # Billing ZIP Email on Order

3) Support Hours

Monday – Friday: 9:00 AM – 5:00 PM
Saturday/Sunday & Holidays: Email only (responses next business day)

4) Company Details

Amplihear
18627 Brookhurst St #1300
Fountain Valley, CA 92708, USA

View on Google Maps

5) Order & Warranty Help

For order status, exchanges, or warranty questions, include your order number and the email used at checkout. If your order has shipped, your confirmation email contains a tracking link.

What to include

Order number (e.g., #AH12345)
Email and full name on the order
Photos/video if reporting a defect or shipping damage

6) Policies & Legal

By contacting us, you consent to our use of your information to respond to your request in line with our Privacy Policy. Marketing texts/emails are optional; reply STOP to opt out and HELP for help. Message/data rates may apply.